Privacy Policy

1. Information We Collect

We collect information only to provide and improve our services for schools and parents.

A. Information You Provide

• School details (school name, address, contact person)
• Administrator and staff details
• Parent/guardian contact details (name, phone, email)
• Student-related academic or administrative data provided by the school
• Communication details when you contact us

B. Automatically Collected Information

• IP address and device information
• Browser type and usage data
• App and website interaction data (for performance improvement)
• Cookies and analytics data

2. How We Use Your Information

We use collected information to:

• Provide free school management system features
• Enable fee management, communication, and administration tools
• Support schools with uniforms, books, and accessories coordination
• Improve platform performance and security
• Communicate updates, service notices, and important information
• Comply with legal and regulatory requirements

We do not use data for unrelated advertising.

3. Sharing of Information

We do not sell or rent your personal information. Information may be shared only with:

• Trusted service providers (hosting, messaging, payment gateways)
• Legal authorities if required by law, regulation, or to protect rights and safety
• Third parties with your explicit consent

4. Student & Child Data Protection

• Student data is collected only on behalf of schools
• Schools remain the data owners
• SchoolStack acts as a data processor
• Data is used strictly for educational and administrative purposes
• We comply with applicable child data protection and privacy standards

5. Cookies & Tracking

We use cookies to:

• Improve user experience
• Understand platform usage
• Enhance performance and reliability

You can manage or disable cookies through your browser settings.

6. Data Security & Retention

We implement industry-standard security measures including:

• Secure servers and encrypted connections
• Access controls and monitoring
• Regular system audits

Data is retained only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

When no longer required, data is securely deleted.

7. Your Rights

You have the right to:

• Access or update your information
• Request correction or deletion of data
• Withdraw consent where applicable
• Raise concerns regarding data usage

Requests can be made by contacting us (details below).

8. Dispute Resolution

Any disputes related to privacy or data:

• Will be resolved amicably first
• If unresolved, shall be governed under Indian law
• Jurisdiction will be courts located in India

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at: